Friday, November 9, 2012

In wake of Storms CVS and Staples stick it to Seniors

Message
Message (Photo credit: MarkPritchard)
Yes this is another one of my rants.  But let me spell it out.  Our area was hit badly by Hurricane Sandy.  My parents who are 78 and 80 years old live nearby.  We were without power and they were evacuated pre storm.  My parents' house is below sea level and close to the Long Island Sound, in other words they always get flooded.  They finally got their power back, pumped out their basement, and were settling back in when the Nor'easter was predicted.  So they drove their cars out of harms way (parked over night in the Staples / CVS / Mrs. Greens parking lot up the street).  The next morning, after the snow, we picked my father up at home and brought him to the parking lot.  We got there at about 8:00 am.  Both their cars had been booted and a guy was waiting in a white van.  He kept saying, "You did a very bad thing."  and proceeded to charge them $70 per car to remove the boots on the wheels.

The person from the tow company insisted this was the policy of the group of stores that owned the parking lot.  I am appalled that these stores have so little compassion.  Did they do anything to help those in need during these storms, like maybe making their parking lot available (such a small thing).

In the end this is a failure of customer relations for these large chains.  I out this as a comment on facebook and one friend made the simple comment "Staples was started by ... Mitt Romney.  Maybe he was reading your wall".  Yes I am a liberal democrat, and proud of it!
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Tuesday, June 28, 2011

Twitter: Attribution

I should probably rename this blog.  I seem to mostly blog when I want to rant about something.  My latest peeve is attribution on Twitter.  I personally feel that I need to give credit where credit is due.  So if I see something interesting that I think my followers and I would be interested in, I retweet it with full attribution.  Sometimes I'll go to read the article linked in the tweet and loose the tweet altogether in my timeline.  I feel more comfortable going back and and finding that tweet and RTing it instead of using the RT button on the page.

One of the things that really disturbs me is when you see people tweet something they should have seen in their timeline, not necessarily from me, but from tweeps we both follow, yet they are tweeting it as if they found it themselves.  I feel this is just lazy. (I can hear the stormy comments coming)

I admit to being lazy sometimes, but I make a real effort not to be.  Lately I've been using a really neat tool called Storify (storify.com).  Part of what it does is allow you to search on a topic of interest and pull out all the tweets related to that topic.  While doing this, I see an ENORMOUS amount of tweets that are exactly the same or point to the same exact article (you can exclude retweets - which I do).  If people are really interested in say data breaches, or computer security, there are many lists out there which follow the leaders in the field on twitter.  It looks to my unpracticed eye like peeps are following these lists and instead of retweeting the original post, tweeting anew, which not only diminishes the power of the RT, but also junks up the twitter stream on that issue.

So what am I getting at?  When you see a tweet you are interested in, do what I do, in Hootsuite I click the RT button which sets up the tweet to be RT'd, but don't click the Send button.  First read the story, if you still want to RT go back to hootsuite (Either on your other screen or minimized) and click the Send button.  Now you've RT'd properly with attribution.
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